Business Strategy

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CME Content


Squeeze out waste

Everyone assumes the waste is caused by payers-think again! Administration might cost a few bucks, but it provides downstream benefits.

Members confused by EOB

EOBs must explain benefits to members and offer them ways to make smart decisions about their healthcare choices

Designs for One

Design policies carefully to attract members shopping around in the individual market. This growing segment is sure to boost enrollment figures in 2010.

Dig into the minds of members and you'll find that they don't always make logical choices. Behavioral economics can shed light on their thought process

Quality Models

Sure, the integrated delivery model produces good outcomes and lower costs, but it's not applicable everywhere, in spite of what politicians think