Five ways to drive patient satisfaction
July 25, 2017
A West survey has revealing findings about patient satisfaction.
Competition
Three things to know about virtual clinics
July 12, 2017
A survey from telemedicine provider Carena has interesting findings about virtual clinics.
How to boost your Star ratings
July 1, 2017
The Stars ratings are meant to ensure that every health plan is providing adequate services for members. For payers, meeting these ever-changing measures can be a challenge.
Payer mega mergers in question: Industry expert weighs in
July 27, 2016
Michael Abrams of Numerof and Associates healthcare consulting firm discusses how the DOJ’s actions to block the Anthem-Cigna and Aetna-Humana mergers could affect the industry.
What drives patients to medical tourism destinations
July 14, 2016
Find out what drives patients to international destinations for treatments and what these destinations provide.
Top ways to attract, manage diverse patient populations
July 6, 2016
Health plans must find new and meaningful ways to connect with patients of diverse backgrounds.
Eleven ways MACRA will impact your business
June 25, 2016
What impact will MACRA have on your organization? We asked experts to tell us.
How health plans can derail ER care costs
June 16, 2016
The ER Savings Initiative is designed to deliver care in a hybrid model that collaborates with health systems to eliminate the unnecessary use and costs of their ERs.
Five ways to better prepare for open enrollment
May 18, 2016
How approaching the open-enrollment process with a customer-centric mindset promotes member retention.
Four ways to adopt a capabilities-driven strategy in the new health economy
May 13, 2016
As pharmaceutical companies of all sizes continue to adapt to the ongoing internal and external pressures of the new health economy, it remains imperative that strategy maintain distinct capabilities to position the company ahead of its competitors.
