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With the use of virtual and telemedmedicine services increasing, health plans must continually use the data available through digital channels to listen to and learn from members, adjust content to answer their questions, and respond to their needs, to build both a lasting member relationship and enhance future digital capabilities.

AI Machine

Casey Ross, national technology correspondent for STAT, explains during a February 13 webinar, the benefits of AI in healthcare and how it must demonstrably improve outcomes for patients.

Managed Healthcare Executive surveyed hundreds of healthcare leaders and professionals to collect information on how their organizations are affected by technology. This year’s survey displays data focusing on healthcare organizations’ current status, patient access, data collection, communication, and future with technology.