Consumers

Latest News


CME Content


Among the top emerging issues in 2009 is increasing consumer engagement, which comes as no surprise considering their increasing amounts of skin in the game.

Consumers are demanding fundamental changes in the U.S. healthcare system to gain more timely access and better coordination of healthcare, according to a survey.

Many organizations believe a free-market system is the best approach to healthcare, but the free market struggles against lagging public policy. Especially as consumers are demanding greater control, advocates point to other industries in which competition has driven down prices and inspired higher quality.

One of the things I love about living in the suburbs is the close proximity of retail when I need to get my errands done. In a three-mile stretch, I can eat lunch, hit the ATM, buy a gift, fill up my gas tank and replenish my groceries. At the grocery store, I can buy stamps and drop off my dry cleaning, too.

Gut instinct always used to tell me that America would never go for universal healthcare coverage. In the back of my mind, I kept picturing either a healthcare free-for-all with everyone and their uncle running to the doctor for every little paper cut, or just as bad, everyone and their uncle waiting in line for months to receive their ration of healthcare. You might have envisioned those alarming circumstances, too.

WASHINGTON, D.C.-Government officials have been talking about more "transparency" in health information to better inform consumers and practitioners of the cost and quality of hospital and medical services. As a first step, the Centers for Medicare and Medicaid Services (CMS) is disclosing data about what Medicare pays hospitals for 30 common elective procedures and other hospital admissions. Patients now can find out how costs vary across counties in the United States for heart operations, hip and knee replacement, kidney and urinary tract operations, and cardiac defibrillator implants.

Oh, to be in that generation that feels immortal--the generation of college students. Unfortunately, that feeling of immunity often can lead students to some poor decisions when considering healthcare benefits. "It is a healthy population without a perceived need for insurance," says Don Atherton, president of Integrated Benefit Solutions in Houston. "They have to be motivated to seek out coverage when they would rather pay the rent than buy health insurance."