Consumers

March 07, 2021

Half the health systems and 65% of doctors had no online reviews, which puts them at a disadvantage when millennials go shopping for healthcare.

July 22, 2020

MHE's Briana Contreras spoke with CEO of Scripta, Eric Levin. The two discussed the current state of the pharmacy benefit market and how the Scripta organization has been assisting its clients and their prescriptions prior to the COVID-19 pandemic and during.

July 02, 2020

Of the 87% of executives who see convergence already happening, 89% say it is accelerating—up from 21% who said the same in 2018.

April 20, 2020

How are healthcare systems addressing the shift from inpatient to observation?

October 22, 2019

Annual survey shares thousands of Americans are largely satisfied with their healthcare options, but many factors like cost remain a concern.

June 13, 2019

The first step in helping consumers navigate the cost of care is to provide them with a basic understanding of what healthcare services actually cost.

May 31, 2019

Healthcare costs remain the most important financial problem facing American families, according to a Gallup poll.

February 03, 2019

Experts discuss what these trends entail, what’s giving them momentum, and how executives can get on board.

October 22, 2018

A survey from insuranceQuotes.com has surprising findings about open enrollment and the ACA.

September 18, 2018

If all consumers had a high understanding of how to navigate the healthcare system, health insurers could save billions of dollars a year. Here’s what you should do.

August 24, 2018

Measuring success in the value-based care era requires establishing a baseline and implementing new technology tools.

August 16, 2018

New research from Prophet shares five key shifts healthcare organizations can make in the move toward consumer-centricity.

July 09, 2018

A new Aetna study has surprising findings about how people are looking at their healthcare holistically and are seeking ways to improve well-being.

March 23, 2018

Eye-opening analysis from TransUnion Healthcare reveals patients continue to see rising costs.

February 26, 2018

Eye-opening research by NTT DATA Services sheds light on healthcare consumer satisfaction with virtual versus human agents.

January 30, 2018

Two new studies reveal that cost-restraints can keep patients from accessing life-preserving cancer drugs.

January 11, 2018

With influenza activity increasing sharply, here’s how healthcare executives can determine which health plan members are at risk for the flu.

December 24, 2017

A new survey has eye-opening findings about the status quo one-size-fits-all health plan.

November 15, 2017

A study from West reveals interesting findings about patient engagement, prevention, wellness, and quality of care.

October 24, 2017

Payers’ biggest concerns for 2018, health insurance exchange participation plans, and how offerings could change.