Consumers

Eric Levin talks PBMs and how Scripta is Tackling the Market's Challenges for Patients

July 22, 2020

MHE's Briana Contreras spoke with CEO of Scripta, Eric Levin. The two discussed the current state of the pharmacy benefit market and how the Scripta organization has been assisting its clients and their prescriptions prior to the COVID-19 pandemic and during.

Convergence of Dental, Health Insurance Increases

July 02, 2020

Of the 87% of executives who see convergence already happening, 89% say it is accelerating—up from 21% who said the same in 2018.

Patients in Observation Status

April 20, 2020

How are healthcare systems addressing the shift from inpatient to observation?

What Consumers Think About Healthcare

October 22, 2019

Annual survey shares thousands of Americans are largely satisfied with their healthcare options, but many factors like cost remain a concern.

Eight Ways to Help Patients Navigate Healthcare Costs

June 13, 2019

The first step in helping consumers navigate the cost of care is to provide them with a basic understanding of what healthcare services actually cost.

Healthcare Costs Remain Priority for U.S. Families

May 31, 2019

Healthcare costs remain the most important financial problem facing American families, according to a Gallup poll.

Four Trends Health Execs Need to Follow in 2019

February 03, 2019

Experts discuss what these trends entail, what’s giving them momentum, and how executives can get on board.

Americans Are in the Dark About Accessing Healthcare Coverage

October 22, 2018

A survey from insuranceQuotes.com has surprising findings about open enrollment and the ACA.

Three Surprising Things Health Execs Should Know About Health Literacy

September 18, 2018

If all consumers had a high understanding of how to navigate the healthcare system, health insurers could save billions of dollars a year. Here’s what you should do.

How Technology Helps Healthcare Organizations be Successful in Value-Based Care

August 24, 2018

Measuring success in the value-based care era requires establishing a baseline and implementing new technology tools.

Why Consumer-Centric Care is Lagging

August 16, 2018

New research from Prophet shares five key shifts healthcare organizations can make in the move toward consumer-centricity.

How Providers Can Help Patients Reach Their Health Goals

July 09, 2018

A new Aetna study has surprising findings about how people are looking at their healthcare holistically and are seeking ways to improve well-being.

Two Things to Know About the Patient as the New Healthcare Payer

March 23, 2018

Eye-opening analysis from TransUnion Healthcare reveals patients continue to see rising costs.

Are Virtual Agents Ready to Interact with Your Healthcare Consumers?

February 26, 2018

Eye-opening research by NTT DATA Services sheds light on healthcare consumer satisfaction with virtual versus human agents.

Seven Ways to Help Patients Access Costly Cancer Drugs

January 30, 2018

Two new studies reveal that cost-restraints can keep patients from accessing life-preserving cancer drugs.

Three ways healthcare executives can uncover consumers at risk for flu

January 11, 2018

With influenza activity increasing sharply, here’s how healthcare executives can determine which health plan members are at risk for the flu.

Three ways to make healthcare consumers happier

December 24, 2017

A new survey has eye-opening findings about the status quo one-size-fits-all health plan.

Survey reveals how patients believe providers can drive better outcomes

November 15, 2017

A study from West reveals interesting findings about patient engagement, prevention, wellness, and quality of care.

Health insurers' top plans for 2018

October 24, 2017

Payers’ biggest concerns for 2018, health insurance exchange participation plans, and how offerings could change.

Top strategy plans, providers can use to motivate member behavior changes

October 18, 2017

As the healthcare system shifts from a focus on employee-based plans to consumer-based plans, insurers have to find new ways to engage and motivate members.