Consumers

How Providers Can Help Patients Reach Their Health Goals

July 09, 2018

A new Aetna study has surprising findings about how people are looking at their healthcare holistically and are seeking ways to improve well-being.

Two Things to Know About the Patient as the New Healthcare Payer

March 23, 2018

Eye-opening analysis from TransUnion Healthcare reveals patients continue to see rising costs.

Are Virtual Agents Ready to Interact with Your Healthcare Consumers?

February 26, 2018

Eye-opening research by NTT DATA Services sheds light on healthcare consumer satisfaction with virtual versus human agents.

Seven Ways to Help Patients Access Costly Cancer Drugs

January 30, 2018

Two new studies reveal that cost-restraints can keep patients from accessing life-preserving cancer drugs.

Three ways healthcare executives can uncover consumers at risk for flu

January 11, 2018

With influenza activity increasing sharply, here’s how healthcare executives can determine which health plan members are at risk for the flu.

Three ways to make healthcare consumers happier

December 24, 2017

A new survey has eye-opening findings about the status quo one-size-fits-all health plan.

Survey reveals how patients believe providers can drive better outcomes

November 15, 2017

A study from West reveals interesting findings about patient engagement, prevention, wellness, and quality of care.

Health insurers' top plans for 2018

October 24, 2017

Payers’ biggest concerns for 2018, health insurance exchange participation plans, and how offerings could change.

Top strategy plans, providers can use to motivate member behavior changes

October 18, 2017

As the healthcare system shifts from a focus on employee-based plans to consumer-based plans, insurers have to find new ways to engage and motivate members.

Trump’s steps to undo the ACA: Top takeaways from healthcare insiders

October 16, 2017

Trump takes two steps to dissolve the ACA. Find out what the experts think about these two important actions.

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