
Health plans should be using data, digital tools and human support to identify potential disruptions early, and whether a member is changing plans or managing a new health condition, the experience should feel guided rather than overwhelming.
In this week's episode of Tuning Into The C-Suite, MHE's Briana Contreras spoke with Dr. Peter Alperin, Vice President of Doximity and a physician in private practice in San Francisco. They discussed the recently released 2020 State of Telemedicine Report conducted by Doximity and how it reflects into the adoption of telemedicine among physicians and patients alike, how the report analyzed telemedicine’s usage since COVID-19 and its market potential beyond the pandemic.
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