2024 Prediction from Maulik P. Purohit, M.D., M.P.H.

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Maulik P. Purohit, M.D., M.P.H., is the Chief Health Information Officer at the Lehigh Valley Health Network. He believes that "AI will enhance the patient experience" in 2024.

We asked our readers and some members of our editorial advisory board to make predictions for 2024. Here's what Maulik P. Purohit, M.D., M.P.H., had to say:

“Artificial intelligence (AI) is taking the healthcare industry by storm, extending beyond just corporate services such as finance and operations. From onboarding to documentation, AI is revolutionizing the clinical experience for patients and clinicians, and this trend will continue in 2024. Credentialing that once took weeks can now be done in 15 minutes, making healthcare more accessible. Scheduling appointments is as easy as booking a flight, increasing the convenience. Clinical decision support systems are improving daily, hence improving patient safety and lowering costs. AI can handle menial tasks like documentation, allowing clinicians more time with their patients. AI will increasingly streamline nonclinical operations, translating into an enhanced patient clinical experience. Leveraging AI will finally bring back the care in healthcare and achieve true value-based care, brightening the future of healthcare.”

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