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Clinical

Erica Jain had her share of downs before experiencing the ups when co-develping her digital health provider company, Healthie, back in 2016.

, also co-founder and CTO of Healthie, experienced their bumps in the road and learned from their mistakes to turn Healthie around as the API first EMR platform for virtual first companies that focus on longitudinal or recurring care.

In the conversation, Jain shares the mistakes they made in their startup in hopes that others who are building their own digital health company can avoid them and see success sooner.

"It comes down to keeping control of your finances and really understanding that you can raise capital, but that does not absolve you of having to really run a business," Jain said. "I think we lost sight of that fiscal responsibility until we really felt the pain of it. Fortunately, we were able to recover, make some really, really hard decisions, but were able to effectively start the company over after realizing we took our eye off the prize when it came to fiscal responsibility."

She added you have to keep your eye on the finances at all times to ensure that you're building for long term sustainability. 

"One of the other early mistakes we made was that we accumulated too much technical debt," she said. "As our team says today is as a feature, not a bug, you're never going to get to 100%. The process is in the journey, and that's what's really important, is having the right ability to make trade offs pf getting rid of technical debt."

In the early stages of the company, they felt strongly about building quickly and getting features that their customers wanted out. As a result, they accumulated so much and had to go through a painful, full rebuild and overhaul of their entire system.

"That's something that I don't wish upon any foundering team, but we learned so much about what it takes to build scalable infrastructure," she added. "Related to that, what I've learned is that, at a certain point in your company, building new features is the easy part. The harder and more important stuff is the stuff underneath the iceberg, around scalability, infrastructure, security, speed, Site Reliability, QA processes — and that's the part that founders really need to think about, as they consider financial allocation, team size, because that's what's going to make or break your company at a certain scale."

This month's episode of Tuning In to the C-Suite features Erica Jain, CEO & co-founder of digital health company, Healthie. In this discussion, Jain shared some of the challenges or things to avoid when creating a digital health startup, based on her journey with starting Healthie in 2016. She also addressed some best practices and tools that can help those working toward a digital health startup.

The Don'ts of Kicking Off Your Digital Health Startup

In this week’s episode of "Tuning In to the C-Suite," Briana Contreras, editor of Managed Healthcare Executive, spoke with Ramin Bastani, CEO of Healthvana. Ramin addressed the ongoing issue of underserved communities lacking access to care and shared the efforts made specifically through digital health to help. He also discussed the steps that remain to be taken to improve access to care.

In this week’s episode of "Tuning In to the C-Suite," Briana Contreras, editor of Managed Healthcare Executive, spoke with Ramin Bastani, CEO of Healthvana. 

The Ongoing Battle to Improve Access to Care Through Digital Health, per Ramin Bastani of Healthvana

Digital health navigators are often placed into behavioral health settings without clear objectives. 

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Joe Kvedar, M.D., the immediate past chair of the association, is chairing the 35-member group that will be focused on eliminating barriers to telehealth and other types of virtual health.

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Leaders and clinicians say they are seeing better patient outcomes and a good return on their investments, according to a recent survey. 

Many Healthcare Executives Expect to Spend More on Remote Patient Monitoring in 2024

Transforming chronic disease management with the Sanofi | Dario digital health solution

Healthcare leaders discussed digital health during the recent American Heart Association conference, outlining the potential and pitfalls. Often, setbacks aren’t related to the technology.

In Remote Treatment of Heart Failure Patients, Good Technology Isn’t Enough

In a wide ranging conversation with Managed Healthcare Executive, Jennifer Goldsack, M.Chem., M.A., MBA, OLY, the CEO of the 

 was asked about the boundaries of digital medicine and what counts as digital healthcare.

“Done well, there are very few boundaries around digitization of healthcare,” said Goldsack, noting that in other parts of the economy, computers and digitization are no longer seen as a separate category: “No one talks about computers in commerce … it is just a state of being.

The electronic health record and digitally enabled care delivery are part of the broad trend of the digital healthcare.

“One of the challenges that we’ve had in the early days is that there’s been a focus on what folks might describe as point solution — individual productions or solutions that disregard the fact that this entire $4.3 trillion domestic industry, this $10 trillion worldwide industry, is digitizing across the board,” said Goldsack. “Nothing can be done in a vacuum. It has to contemplate the entire environment.”

Asked about a success story in digital healthcare, Goldsack cited collaboration between Podimetrics and the Department of Veterans Affairs in using the company’s SmartMat, which uses heat sensors in a mat on the floor to detect what might be the early warning signs of diabetic foot ulcers and therefore could help prevent lower-limb amputations

“That’s the sort of thing we want to see,” said Goldsack. “It’s not an individual device; it’s part of a full-stack solution. And the outcomes have been superb.”

Goldsack also pointed to Podimetrics and its SmartMat product, which detects the warning signs of diabetic foot ulcers, as a digital health success story: “That is the sort of thing we want to see.” 

‘Done well, there are very few boundaries around the digitization of healthcare,’ says Jennifer Goldsack, CEO of the Digital Medicine Society

Bill Snyder, CEO of Vivante Health, explains how the organization's digestive health service through digital health is benefiting patients by personalizing their care and being supported in their care journey with the help of their primary care physician or gastroenterologist.

Vivante's Digestive Health Digital Health Platform is Meeting the Needs of Patients

CEO of Vivante Health, Bill Snyder, shares how an integrated or "full-stack" digital health system can benefit patient care all around, amid safety concerns about digital health and the security of sensitive health information. 

Snyder also introduces Vivante's digestive health platform and how it's associated with the organization's digital health innovations. For example, they've invested in looking at disparate data sets and using AI and machine learning to leverage pattern recognition and recognize specific patient needs.

CEO of Vivante Health, Bill Snyder, shares how an integrated or "full-stack" digital health system can benefit patient care all around, amid safety concerns about digital health and the security of sensitive health information. Snyder also introduces Vivante's digestive health platform and how it's associated with the organization's digital health innovations. For example, they've invested in looking at disparate data sets and using AI and machine learning to leverage pattern recognition and recognize specific patient needs.

A Secure, "Full-Stack" Digital Health System at Vivante Health

Digital Health

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