Business Strategy

Five generations make up the nation’s current workforce and differences exist in each one. Here’s a multi-faceted approach employers can take to engage a multi-generational workforce in their healthcare benefits.

Virtually all healthcare leaders recognize the value of content creation, yet the use of a well-defined content strategy is rare. Here’s how to get yours.

Experts say Anthem’s acquisition of Aspire Health, the nation’s biggest non-hospice, community-based palliative care provider, continues the health insurer race to dominate this kind of health experience.

Here's how artificial intelligence improves the healthcare ecosystem.

A new study investigates the impact of interruptions in the emergency room. Here are the disturbing results

A new study has surprising findings about the cost effectiveness of continuous glucose monitoring for type 1 diabetes patients.

An innovation director at Independence Blue Cross explores how small workspace changes can cultivate creativity at healthcare organizations.

This type of focused approach incorporates four key steps.

Merger mania has the healthcare industry on watch. Here’s five to explore.

How skipping industry acronyms and jargon and using simple terminology will eliminate confusion and misinterpretation.

A Surescripts survey reveals the need for more interoperable access to patient data in three major areas.

Healthcare leaders share their top book recommendations. How many have you read?

An ONC report finds that more patients are engaged with their health records. Here’s why.

Executives say they are prepared for the upheaval budding technologies represent, but few are truly prepared, according to a West Monroe report.

Here are five ways healthcare organizations can be more proactive about patient payments.

Apple brings health records to the iPhone. Find out what it means for EHR interoperability and patient engagement.

For all health plans, increasing complexity requires rethinking the presentation of options to members. Choice design, stepped information reveal, high quality, and timely communication, are keys to providing members a helpful and trustworthy healthcare GPS.

The industry is buzzing about a potential Walmart-Humana merger. Though no official announcement has been made by either company, industry leaders say the impact the deal would have on healthcare data, and how it is used, could have big industry implications.

A call center-based social support role may be a valuable addition to the evolving healthcare workforce, according to a new study.

Oncology experts shed light on progress of genetic testing and targeted therapies in lung cancer.

Hospitals who have deployed a smartphone-based communications platform, surveyed by Spyglass Consulting Group identified five forward-looking opportunities to expand their existing deployments.

Here are five strategies managed care organizations and healthcare providers can use to support chronic patients and improve the efficiency and effectiveness of chronic care.

A new CAQH CORE report has the inside information to streamline the exchange of value-based payment information.

How Humana is successfully improving care for members in two cities.

Here are three innovative structures in pricing models to address the high-cost of curative therapies.