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As IT outsourcing surges, finding the right partner is key. Below are five questions that can get you there.
CEOs already know that outsourcing IT services saves both time and money. After a tough 2020, outsourcing IT services is expected to rebound and continue to grow in 2021. A survey from outsourcing firm Clutch found eight in 10 small businesses will outsource a business function – number-one being IT services.
“In theory, outsourcing IT services should save companies money,” says Rob Wildman, vice president of professional services at Matrix Integration, an IT solutions and managed service provider for more than 1,000 businesses in Indiana, Kentucky and beyond. “Unfortunately, that’s not always the case. CEOs and company executives need to make sure that if they’re hiring someone to manage their IT, there aren’t any surprises. Their IT should be dependable, and outsourcing should save them time and money.”
As an example, Matrix Integration offers MiAssurance, a managed service package that can take the place of an in-house IT department.
To ensure organizations get the service and the money savings they expect, Wildman suggests CEOs ask five crucial questions of potential IT service partners: