To build trust, health insurers need to demonstrate their value to customers. That means offering a convenient, satisfying customer experience. Here’s how.
Provider, life sciences, biotech, IT, and financial industry leaders weigh in.
The ultimate guidebook on everything you need to know about reducing hospital readmissions—the most common risk factors, the reimbursement issues, and how real-world hospitals are solving the problem.
Antimicrobial stewardship is a key strategy to combat the emergence of drug resistance.
Simple design considerations at St. Jude Children's Research Hospital make a positive impact on loved ones.
Evidence grows that these nonclinical factors have a large influence on patient outcomes. Here’s what hospitals and payers can do about it.
A new Kaufman Hall report sheds new light on competitive pressures and key transformative cost areas.
Preventable hospital readmissions, an objective measure of quality, have long been a concern for health plans. Here’s a care plan that could be the solution.
A survey from Vizient identifies top strategies for the treatment of pain.
Healthcare experts detail three policies that MCOs should keep a close eye on.