Web Exclusive: Contact Center Outsourcing

Since the mid-1990s, most U.S. industries have begun to outsource inbound customer care as a cost control measure. The experience and sophistication of many outsourced service providers allow clients to achieve substantial cost savings, including minimizing capital expenditure for new technologies while maintaining the same or improved service levels.

Related Videos
Related Content
© 2023 MJH Life Sciences

All rights reserved.