State of the Industry: Key Issues, Technology Impact, Presidential Campaign Focus, and Challenges Ahead in 2024

We conducted our annual State of the Industry survey in the early part of November 2023. The survey had 432 respondents, of whom 56% self-reported working for a payer organization (pharmacy benefit manager, insurer or self-insured employer), 34% for a provider organization and the remainder for government or an unspecified “other” category.