News|Articles|April 9, 2024

Patient Portal Use is Growing, But Physician Billing in Medicare Hasn’t Caught Up (free sign up required)

Author(s)Denise Myshko

A new study finds that of the patient portal messages that result in a bill, most involved physicians helping patients with high blood pressure or diabetes.

Medicare beneficiaries are communicating more with their physicians through patient portal messaging, but just a small portion (about 0.05%) of these results in a bill to Medicare to evaluate or manage health conditions. Of the messages that results in a bill, most involved physicians helping patients with high blood pressure or diabetes, finds a new study published in Health Affairs Scholar.