Four initiatives healthcare operators can implement to help their employees deal with the challenges posed by the pandemic.
Healthcare professionals don’t seek the public spotlight, but while serving others in the dangerous front lines of the COVID-19 pandemic, their selflessness and courage have been part of the national narrative.
Labeled as heroes in this unprecedented fight, their daily battles can exact a mental toll that’s sometimes manifest in grief, depression, and loneliness. So, in addition to trying to protect the health of medical workers as much as possible, it’s vital for healthcare facility operators to keep their staff feeling engaged, connected and encouraged, says Kyle Bogan, a medical office culture expert and general dentist.
“Healthcare workers have experienced immense physical and mental strain during this pandemic,” Bogan says. “You hear a lot in the news about the danger of the virus to frontline workers and whether they have enough protective gear, but the mental effects can’t be discounted.
“Working past the point of exhaustion, worrying they might bring the infection home and infect family members, feeling traumatized from the whole experience, it can be difficult for them to keep navigating this challenging time. Therefore, healthcare institutions and those who run facilities need to light the way for their staff and provide them with added support.”
Bogan suggests the following initiatives healthcare operators can implement to help their employees deal with the challenges posed by the pandemic:
“Healthcare workers are experiencing this pandemic on a whole other level,” he says. “As employers of these workers, implementing some of these strategies to support your employees will give them a boost and make your work culture even stronger.”