Leadership doesn’t always have to come from the top-sometimes your team members can help motivate you.
It's usually the other way around, but teams really can motivate positivity from downstairs to upstairs. Here's how.
"I‘m fortunate to lead a team of professionals who are fully committed to making a difference in the lives of the people they serve-our members," says Ginny Calega, MD, vice president of medical affairs at Independence Blue Cross. "They bring compassion and empathy to their jobs every day, whether it’s working closely with chronically-ill members to better coordinate their care, or partnering with doctors in our network to help them deliver superior, affordable care."
"They continually look for new and better ways to serve our members and improve our company," Calega says. "No one ever seems satisfied with the status quo, but they are always willing to go the extra mile to help a member or a fellow colleague."
Amy Shin, chief executive officer of Health Plan of San Joaquin in California's Central Valley is extremely proud of HPSJ Walks for Health, which her staff avidly supports. "A third of employees participated at 2018 weekend events, generating almost $15,000 in HPSJ contributions for 18 local community causes," Shin says. She sports a team jacket and credits her crew for inspiration and keeping her moving with her own healthy "stepping."
Her team never fails to "move her" in other ways. "HPSJ staff is local, they reflect the diversity of the Central Valley and are passionate about serving their community," she says. "They positively impact our members and neighbors to stay active, healthy, and connected to each other and our community."
Currently president of TPG International Health Academy, David Schmidt of Schmidt and Associates was CEO of Scan Health Plan, an HMO in California, for more than eight years
"At SCAN, everyone came to work with a mortgage and a car payment, but they also came because they wanted to help elderly people, often frail, to navigate a critical part of their lives," says Schmidt.
"You can't give members everything they want, but if it was something they needed and we could help them with it, we made sure it happened," he says. "Employees were instructed to hold their boss and senior management accountable to fulfilling the mission."