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Why Consumers are Switching Providers and Payers – Solutions to Ease Turnover per Loren McCaghy
June 24th 2024
Loren McCaghy, director of consulting, health and consumer engagement and product insight at Accenture, shared the results found from his organization's latest report on how many consumers are switching their healthcare providers and insurance payers. In the interview, he touched on some of the main drivers to consumers leaving and solutions on how payer and provider groups can turn things around.
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