Creating a comprehensive customer experience doesn’t happen overnight, but the key to achieving it comes from taking a “bone deep” approach.
Will Hinde
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Will Hinde is a senior director in the West Monroe Partners’ Healthcare Practice and primarily focuses on Health Insurance organizations. He has more than 15 years of business consulting and technology experience and is currently responsible for strategy
Articles by Will Hinde
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- Improve health plan member experiences: 3 tech tips
Published: November 15th 2016 | Updated:
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