Chris Althoff

Chris Althoff is a senior director with West Monroe Partners and a member of the Healthcare practice. He has consulted and collaborated with healthcare executives for more than 15 years to inspire a shared vision and drive large-scale business and technol

Articles

Improve health plan member experiences: 3 tech tips

November 15, 2016

Creating a comprehensive customer experience doesn’t happen overnight, but the key to achieving it comes from taking a “bone deep” approach.