Julie Miller

Julie Miller was the former Managed Healthcare Executive Editor in Chief until May of 2014.

Articles

3 Ways Health Insurers Can Prioritize Member Experience in 2021

January 19, 2021

An industry-wide shift toward consumerism and value-based care reflects modern consumers’ desire for transparency around their healthcare coverage. In order to meet these heightened expectations, insurers must adapt and identify new ways to educate, engage and support members who are taking ownership of their options.