Omnipod 5 Charging Ports are Subject to Overheating

Insulet Corp. has received 24 reports that the Omnipod 5 Controller charging port (USB-C port) or cable (USB cable) are melting, deforming, or discoloring due to heat generated by a poor connection between the cable and the port. No serious injuries have been reported as a result of this issue. Omnipod 5 users are being notified by email with instructions on how to detect and reduce the risk of an issue with the charging port or cable.

The company indicated that this Medical Device Correction does not impact the Omnipod 5 Pod, the Omnipod DASH Insulin Management System, the Omnipod Insulin Management System, or compatible Android smartphone devices that have the Omnipod 5 App installed.

Related: Battery Issues Affect Omnipod Dash Personal Diabetes Managers

This is second issue related to Omnipod. Last week, the company announced that it had received 50 complaints related to the batteries of Omnipod DASH Personal Diabetes Manager, including battery swelling and leakage, and in rare cases, extreme overheating and some reports of fire. The company’s investigation determined that the Omnipod DASH PDMs are at increased risk of malfunction if overcharged beyond the maximum battery voltage. No serious injuries or deaths have been reported.