Shantanu Agrawal, MD, MPhil is Chief Health Officer at Elevance Health, where he oversees the enterprise whole-health strategy — including medical policy, clinical quality, and delegation oversight — as well as our industry-leading work addressing health-related social needs and health equity. Passionate about improving health outcomes and reducing disparities, Dr. Agrawal draws on his clinical and business expertise to push for a more equitable health space for the people Elevance Health serves. In addition, he leads Elevance Health’s community health strategy and the Elevance Health Foundation.
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Across the country, nearly three in four adults are living with at least one chronic condition. Yet for many people, managing their health can feel like a full-time job. Between coordinating appointments, managing medications, understanding benefits, scheduling screenings, and navigating multiple providers, staying on top of care can be overwhelming, especially when the healthcare experience feels fragmented.
Improving outcomes in chronic conditions will require eliminating friction and creating a connected foundation that supports people continuously.
Primary care must ensure that patients have access to the full spectrum of preventive tools, including nutrition services, to reduce chronic conditions and avoid their associated costs.
