Author | Mark Spinner


Getting Members the Care They Need—Despite COVID Cost Concerns

August 04, 2020

Before COVID-19, half of families with employer-sponsored insurance delayed care or avoided filling a prescription. Recent data shows consumers face barriers to care.

Four ways to embrace patient consumerism

November 25, 2017

Here’s how health systems can provide patients with ways to improve their overall financial experience as the frustration around high-deductible health plans continue to encourage patient consumerism.