Revenue Cycle’s New Priority: Helping Consumers Understand Their Coverage
Many people don't understand their insurance benefits. Hospitals and other providers should proactively explain coverage and out-of-pocket expenses.
Getting Members the Care They Need—Despite COVID Cost Concerns
Before COVID-19, half of families with employer-sponsored insurance delayed care or avoided filling a prescription. Recent data shows consumers face barriers to care.
Four ways to embrace patient consumerism
Here’s how health systems can provide patients with ways to improve their overall financial experience as the frustration around high-deductible health plans continue to encourage patient consumerism.
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