May 05, 2021
Article
Many people don't understand their insurance benefits. Hospitals and other providers should proactively explain coverage and out-of-pocket expenses.
August 04, 2020
Article
Before COVID-19, half of families with employer-sponsored insurance delayed care or avoided filling a prescription. Recent data shows consumers face barriers to care.
November 25, 2017
Article
Here’s how health systems can provide patients with ways to improve their overall financial experience as the frustration around high-deductible health plans continue to encourage patient consumerism.