Technology purchases must be effective, not just efficient
How much should a managed care organization invest in information technology?How can an MCO ensure that IT is making a worthwhile contribution to itsbusiness? The answers to these questions will be central to business successin the 21st century as MCOs must balance effectiveness (getting the businessdone well) with efficiency (getting it done at minimal cost). Current ITbenchmarks and measurement systems are failing to demonstrate business value.
Conversations With Perry and Friends: Paul Fronstin, Ph.D.
May 9th 2025Perry Cohen, Pharm.D., a longtime member of the Managed Healthcare Executive editorial advisory board, is host of the Conversations with Perry and Friends podcast. In this episode, his guest is Paul Fronstin, Ph.D., director of health benefits research at the Employee Benefit Research Institute.
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Conversations With Perry and Friends
April 14th 2025Perry Cohen, Pharm.D., a longtime member of the Managed Healthcare Executive editorial advisory board, is host of the Conversations with Perry and Friends podcast. His guest this episode is John Baackes, the former CEO of L.A. Care Health Plan.
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Just Over Half of U.S. Health Plan Members Satisfied With Plan, Study Shows
May 29th 2025This number can be attributed to claim denials, high deductibles and the underutilization of digital tools available within plans, according to the 2025 U.S. Commercial Member Health Plan Study from J.D. Power.
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