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AI isn't going to replace the doctor. It is going to replace a lot of repetitive, mundane tasks. There are many simple and repetitive tasks involved in patient communication and other patient interactions. When done manually, they can be very time consuming for staff and patients. Patients are frustrated about the issues such as poor communication, long wait times, and lack of digital tools.
However, many of these problems can be addressed with automation and further improved with AI. Therefore, AI is perfect for improving patient communication and experience.
To learn more about why and how AI is going to change patient experience, download this guide!