Harold A. Picken, MD, associate chief medical officer, Blue Cross Blue Shield of Rhode Island

According to Harold Picken, MD, Blue Cross Blue Shield of Rhode Island will become the first health plan to create a tight transfer between coded physician assessments of Medicare members and disease management.

Harold A. Picken, MD, MPH
Associate Chief Medical Officer
Blue Cross Blue Shield of Rhode Island
Providence, R.I.

The BCBSRI DM team is moving to a more holistic, member-centric model in which coaches are skilled generalists, with the appropriate resources and consultants at hand to address all member issues. Dr. Picken insists on this approach due to past experience. One of his patients with multiple comorbidities was told by a DM telephonic associate that she could not discuss his back pain because his plan had not purchased that specific module of care.

He earned his undergraduate degree from Oberlin College, his medical degree from Case Western Reserve University and a master's degree in public health from Harvard University.

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