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The spread of COVID-19 is unprecedented in modern times. It's scary, especially for those at high risk or who care for someone who is high risk. As a healthcare organization, you have a responsibility to keep patients up-to-date on ways to protect their health. You are one of the best sources for reliable information to help people stay informed and reduce fear and panic. You can do that with effective communication sent through the methods they prefer.
There are several ways you can use technology to connect with patients to share information and address questions and concerns.