Many organizations have one-off customer experience initiatives instead of creating a cohesive journey that leads to a broader strategy. Here’s how to create a more cohesive plan.
Chief Pharmacy Officer Jason R. Smith on the Challenges Health Systems Face
May 28th 2025Jason R. Smith, Pharm.D., appointed as chief pharmacy officer in February 2025 for the University of Rochester Medical Center, talks about building a stronger workforce, managing drug shortages and keeping up with changes in regulations because of the new administration.
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Extending the Capabilities of the EHR Through Automation
August 2nd 2023Welcome back to another episode of "Tuning In to the C-Suite," where Briana Contreras, an editor of Managed Healthcare Executive, had the pleasure of chatting with Cindy Gaines, chief clinical transformation officer at Lumeon.
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