Author | Susan Schooleman


How to be member-centric

September 01, 2012

As the industry moves toward a retail environment, the importance of becoming member-centric can't be understated.

Drive members to low-cost sites for implant device procedures

September 01, 2012

With implant-device costs on the rise, encourage members to seek preferred sites of care.

Evidence-based tools contain treatment costs for RA patients

July 01, 2012

Plans are turning to patient monitoring programs to better manage rheumatoid arthritis patients.

MCOs must cultivate networks for long-term care

June 01, 2012

Managed care organizations need to look toward the future market in long-term care.