Susan is a freelance writer based in Denver
How to be member-centric
As the industry moves toward a retail environment, the importance of becoming member-centric can't be understated.
Drive members to low-cost sites for implant device procedures
With implant-device costs on the rise, encourage members to seek preferred sites of care.
Evidence-based tools contain treatment costs for RA patients
Plans are turning to patient monitoring programs to better manage rheumatoid arthritis patients.
MCOs must cultivate networks for long-term care
Managed care organizations need to look toward the future market in long-term care.
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