|Articles|January 1, 2004

Six Sigma enters the healthcare mainstream

Author(s)Wendy M. Novicoff, PhD, Ian R. Lazarus, FACHE

What do you do when you have exhausted all options for improving performance in an environment that is determined to protect the status quo? What do you do when your organization has reached the presumed limit of potential performance and has grown all too comfortable with its market lead?

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