Lee Smith


Hospitals Aren’t Investing Enough in the Supply Chain and They’re Paying the Price

A look at the challenges hospitals face due to an insufficient supply chain—and how to address them.

TJ Leonard


Why Mental Health Experts Should Tap into TikTok

Since the start of the COVID-19 pandemic, a lot of progress has been made toward a better future, but it’s clear there’s still significant room for improvement. While progress is made in one area, other issues that live beneath the surface bubble up. That’s certainly the case for the current state of mental health.

Baha Zeidan


Why the Infrastructure Deal and American Rescue Plan Are Life Buoys for Floundering Hospitals

Baha Zeidan, CEO of Azalea Health, gives his take on the infrastructure legislation and the benefits it can provide for patient access to quality care, especially in traditionally underserved communities.

Kurt Waltenbaugh


Making the emergency department utilization, SDOH connection

Study in Colorado maps correlations between social risk factors and emergency department use, including the "superutilizers."

Orsula Knowlton, Pharm.D., MBA


How Medication Decision Support Can Enhance Drug Optimization and Compatibility

Accurate data and comprehensive analysis enable health plans and healthcare providers to advance the safe use of medication.

Grover Wray


Managing and Retaining Employees During Periods of Disruptive Change

To thrive organizations must figure out how to build and maintain a strong culture in an increasingly remote workplace, and implement effective recruitment and retention strategies in an economy where there are fewer workers.

Yusuf Qasim


Going Electronic: The Optimization Blueprint for Claim Payments

By enabling a more efficient, integrated process, electronic payment solutions are optimizing payment processes for payers and providers at a time when reliable, accurate and timely payments are of utmost importance to healthcare organizations.

Rodrigo Cerdá, M.D., M.P.H.


Opinion: Coming Together During a Pandemic

Collaboration between health plans and providers leads to better quality, an improved experience and lower costs.

Mohan Giridharadas


Advancing Healthcare Innovation through AI Adoption

Leading health providers are implementing AI to improve patient and staff safety and quality, allowing them to accomplish their technological innovation goals for better use of resources, with higher satisfaction.

Jeff Levin-Scherz, M.D., MBA


10 Steps for Providers Considering Direct-to-Employer Contracts

Direct contracting between employers and providers is rare but could have some genuine advantages for both parties — and for patients. But providers need to prepare and plan if they are going to get into direct contracting.

Meggie Hotard


Why COVID-19 Has Put Records Management in the Spotlight for Healthcare Insurers

Although the importance of comprehensive records management programs is not a new phenomenon, over the last few months events surrounding COVID-19 have brought records management into increased focus.

Rajeev Ronanki


3 Approaches to Creating a Connected Care Future

By integrating capabilities and services, we can create health experiences that are much more than the sum of their parts

Harris Meyer


Medicaid Programs Start to Embrace Respite Care for Unhoused

Various groups, clinics and organizations have set up places for people without housing to recover from an injury, surgery and serious illness.

Alicia Warnock,M.D.


Overcoming Patient Barriers to Chronic Disease Management

Healthcare professionals need to make patients the primary decision-makers in their own care and actively support their efforts to achieve their care goals.

Lindsey Mulrooney


It’s Not Just COVID. There’s Also Long Flu and Pneumonia

Epic research suggests that like COVID-19, flu and other viral pneumonias can result in long-term symptoms like fatigue and brain fog. Why that might be is an open question.

Kristin Ficery


Healthcare’s Time is Now to Take Operations Virtual

Kristin Ficery, who leads Accenture’s North America Health, discusses recent Accenture research that discovered since the onset of COVID-19, 60% of patients want to use technology more for their healthcare. And nine out of 10 patients said quality of care was “as good or better” than before COVID-19.

Erin Rutzler


Going on Offense Against Fraud, Waste and Abuse in Behavioral Telehealth: 3 Key Actions

Telehealth, especially for behavioral health, has created new opportunities for dishonest individuals to file fraudulent claims. Health plans can take steps to stop the fraud before it happens.

Mike Brett, M.D.


Accurate, Specific and Comprehensive Documentation Moves the Needle in Value-based Care

Proper documentation and coding provide better patient care and help plans optimize revenue.

Mike Lamb


Patient Engagement: Access is the Future of Healthcare

The pandemic has brought patient self-service to the fore.

David Ramirez, MD


The Urgent Case for Proactive Behavioral Healthcare

The healthcare system is facing an onslaught of patients with new and worsening conditions due the COVID-19 pandemic, but it is nowhere near ready to accommodate them.

Aron Tendler, M.D., CBSM


How COVID-19 Has Revealed Cracks in the Mental Health Support System for Healthcare Workers

Managers can help by removing any stigma against seeking help and providing access to support groups and professional services.

Al Fasola


The Well-being Measurement Problem

Surveys are important, but respondents may hide their true thoughts and feelings.

Adam E. Block, Ph.D.


Profits of Publicly Traded Health Plans Surge Amid Requests for Higher Rates

Amid struggling providers, furloughs of essential workers, years of premium increases and record high earnings, for-profit health plans should consider options for directly helping their networks.

Scott Palmer


Key Takeaways for Managed Care Organizations as No Surprises Act Goes Into Effect

The No Surprises Act is scheduled to go into effect in January. The law will require providers to provide patients with details of the new balance billing requirements, any state-level limitations or prohibitions in the state of service, and the dispute resolution process.

Mike Szczesny


How Recognizing Outstanding Efforts in Mental Healthcare Can Benefit Patients, Providers

Below highlights ways to recognize outstanding mental healthcare providers and the benefits that come from these efforts.

Rich Parker, M.D.


The Impact of Vaccines on Long Covid

Research suggests that COVID-19 vaccination may serve a therapeutic effect, possibly reducing the risk of developing long COVID when administered to those currently infected.

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