While the clinical discipline carries incredibly high standards to preserve and protect life, Jonathan Bush believes healthcare lacks the process discipline needed to deliver effective care with capability and control. Chairman, CEO and co-founder of Waltham, Mass.-based athenahealth, Bush used his experience as an owner of a struggling medical group as an opportunity to explore his vision for revenue-cycle management that would enable providers through a more controlled claims environment, and ultimately reduce processing nightmares for their payers, too.

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Control of the claims environment

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