Consumer Experience Trends In Healthcare 2021-2022

Sponsored Content

Consumer Experience Trends in Healthcare 2021 - 2022

The digital behaviors that gained momentum in recent years have been hard-coded into the patient journey. In the wake of COVID-19 and with 2022 on the horizon, healthcare organizations must commit to a digital- and consumer-focused strategy to shape the patient experience.

In September 2021, Press Ganey surveyed 1,000+ consumers to unlock insights into how they approach their journey to care. The findings provide a roadmap for accelerating digital transformation in 2022 and converting more care seekers into happy, loyal patients.

Sponsored by:

© 2023 MJH Life Sciences

All rights reserved.