Payers can facilitate action on the part of physicians to appreciate the growing awareness and financial responsibility of their patients and to better use a shared decision-making approach. Here’s three ways how.
A West survey has revealing findings about patient satisfaction.
Here are five key strategies to improve care and outcomes for members with advanced illness.
Low CAHPS scores are a problem for health plans, but they don’t give much information in terms of how plans can improve. Drill down surveys might be the answer.
Data is key to helping providers increase member compliance, and technology has made this delivery simpler and more effective.
Oscar Health, a health-insurance startup, will work with the Cleveland Clinic to offer individual health insurance plans to consumers in northeast Ohio.
A Klick Health survey shows there’s opportunities for healthcare innovation and technology to play larger role in patient’s lives.
These trends emerge from CDW’s Patient Engagement Perspective Study, but surprisingly one tech trend didn’t make the cut.
Health plans of the future will focus on consumers: designing products, care and services to support improved health.
Stephen Rioseco, of Horizon BCBSNJ, tells Managed Healthcare Executive how his health plan fully capitalizes on the power of social media for customer service.