With approximately 2 million apps available from either Google Play or the App Store from Apple, it’s true that for lots of things there is, in fact, “an app for that.” MHE asked 12 healthcare executives what apps they have on their phones, whether for work or play.
For Nicole Latimer, CEO of Staywell, a leading health and wellbeing organization in multiple locations, it's got to be FaceTime to stay connected with her family while she's away on business. “I use LinkedIn to stay updated on new trends and industry news, Amazon for my next good book and, of course, StayWell to track my steps and workouts and participate in fun challenges against coworkers,” Latimer says.
“Quanum allows me to order labs for patients I see, and has an option for e-prescribing at any pharmacy in the United States,” he says.
He uses Tarascon Pharmacopoeia to check on drug prescribing by drug class or disease area, verify what is indicated, and review side effects and other considerations. For his own well-being, it’s Headspace’s mindfulness and meditation app, and Duolingo to polish Spanish language skills.
Carrot Health in Minneapolis provides healthcare business intelligence solutions powered by social determinants of health. Stephen Sigmond, co-founder and chief financial officer, says he constantly uses Slack. “It’s the primary way our team members communicate—for everything from product development to sharing vacation pictures.”
Nick Woods is co-founder and chief technology officer of Hazel Health in San Francisco, which provides free healthcare for K-12 students in school via virtual medical clinics.
“My apps tell the story of my weekday life, somewhat pitifully, but then again, they make things manageable,” says Darcey Schoenebeck, executive vice president of business development at RxSense, a digital health company in Boston. For administering her life from a different state, she uses Honey. “It finds me deals on whatever I’m buying, then applies the discount automatically and makes it so cheap I can't afford not to buy it!”
Because vision is important in daily work, it's Handy Loupe. “Oh man, this one: It's a magnifying glass. If you are age 50 plus, no explanation needed,” laughs Schoenebeck. “If you're not yet, enjoy your vision while you can.”
She says life as a sales executive requires Curb, “for no futzing with the credit card to pay the taxi guy, and no taxi guy asking me to pay cash. It’s a win-win!” And “for getting from Point A to Point B," she is all about Delta “with its bag tracking notifications that are genius.”
Delta’s app also gets points from Chris Ingersoll, vice president of product development for R1 RCM in Chicago, a technology-enabled revenue cycle company.
“This app gives me an excellent, seamless, and comprehensive experience—one our own consumer-focused industry should emulate,” says Ingersoll. “I can schedule and purchase my flight, choose a seat, check in, check upgrade status, track my incoming plane, and board—all without interacting with staff, making it highly efficient for all involved and promoting brand loyalty to high-revenue customers.”
Forward-thinking providers will invest in building a similarly inclusive mobile capability, in Ingersoll’s opinion.