Healthcare consumers want their digital customer experience to be similar to retail, according to revealing research findings from NTT DATA Services presented at HIMSS.
Reduce readmissions by focusing on better engagement with patients and improving coordination from inpatient to outpatient settings.
Patients are the catalysts to interoperability changes, according to the Council of Accountable Physician Practices, an affiliate organization of the American Medical Group Foundation.
Before investing in new interoperability solutions, executives need to consider these four things.
Unfortunately, the issue for many vets who experience trauma is that the mental health services they need are too far away from home. Here’s one solution.
Rideshare giants Uber and Lyft partner with providers to help get patients to their medical appointments, as well as improve the overall patient experience. Here’s five takeaways from industry watchers.
HHS Secretary Alex M. Azar II lays out top four HHS initiatives and calls on payers and providers to align.
Reducing hospital readmissions requires just the right mix of clinical expertise and predictive analytics. Here are two health systems that are hitting their stride.
Eye-opening research by NTT DATA Services sheds light on healthcare consumer satisfaction with virtual versus human agents.
Is your organization on pace with the biggest healthcare technology trends? Here’s your chance to find out.