My Care app, Group Health Cooperative
This is a favorite app of Mayank Gandhi, senior director of information management & analytics, Healthcare & Life Sciences, NTT DATA. The app, which is available to members of Group Health Cooperative, serves as an example of what other plans might consider providing. Members can schedule appointments, check wait times and receive directions through the app. In addition, a user can call a 24/7 phone number through the app to check on their symptoms. Some future features that will benefit the users include the ability to update personal information and share with providers to eliminate duplicative, repetitive paperwork or connect with an online community to share symptoms, treatment and dietary regimens based on specific conditions.